Assistant Editor
Canadian Pharmacists Association — Ottawa, ON (2021–present)

• Prepared, edited, and updated XML format monographs for publication in CPhA’s online drug reference database according to established templates.
• Performed quality assurance checks on edited documents prior to publication; compared English and French texts for consistency and accuracy.
• Created and maintained documentation of team workflow process and procedures.
• Created, updated, and performed quality assurance checks on monograph images.
• Consulted as needed on documentation relating to transgender and LGBTQ issues.
• Made annual updates and adjustments to CPhA web directories, as needed.
• Member of the Social Squad (2023–present); AI Working Group (2023–present); and Diversity & Inclusion Working Group (2024–present).

Copywriter
Self-Employed — Ottawa, ON (2017–2020)

• Wrote web copy, articles, and fictionalized narrative to client specifications.
• Conducted interviews with subject matter experts to gather information on content.
• Collaborated with clients to make changes and revisions according to feedback.
• Wrote based on interviews, client notes, and reference from materials provided.
• Advised on organizational structure of website and communications best practices.

Communications Associate
Department of National Defence — Ottawa, ON (2017)

• Managed publication of web content, articles, and image galleries.
• Researched and wrote articles on history for newspaper publication.
• Edited, revised, and occasionally translated materials in English and French.
• Assisted communications team with transition from print to web media.
• Wrote internal communiqués and scripts and performed support tasks as needed.

Communications Intern
Ottawa Riverkeeper — Ottawa, ON (2016)

• Wrote, edited, published, and distributed all communications content.
• Created press releases and media advisories for print, radio, and television sources.
• Wrote blog posts for the Ottawa Riverkeeper website.
• Published newsletters and event information via email distribution.
• Managed social media accounts and created Facebook and Twitter posts.
• Translated English-language materials into French.
• Served as main point of contact for all communications-related needs.

Communications Strategist
Ottawa Institute of Systems Biology — Ottawa, ON (2014)

• Independently wrote, created, and organized all content for new website.
• Revised web content according to feedback from director and investigators.
• Created graphics and took photographs for website.
• Served as liaison between OISB and web development team on website creation.
• Produced yearly report for 2013 calendar year.
• Established and curated social media presence for OISB.

Communications Assistant
The Ottawa Hospital — Ottawa, ON (2013)

• Wrote and edited articles for biweekly print newsletter and weekly email newsletter.
• Conducted interviews, wrote and edited stories, and took photographs for articles.
• Created videos for events, including filming, editing, and revisions as per feedback.
• Designed and produced graphics and posters for in-hospital campaigns.
• Managed noticeboards to keep staff informed of events, campaigns, and news.
• Assisted in organizing and running staff events.

Communications Associate
Financial Consumer Agency of Canada — Ottawa, ON (2013)

• Monitored agency media mentions and articles relevant to agency mandate.
• Created and distributed daily media packages to directors and interested staff.
• Wrote articles for publication on FCAC website and in the press.
• Assisted with editing and revising web content.
• Created social media activity reports for FCAC files.

Copywriter
Early Psychosis Intervention Ontario Network — Ottawa, ON (2012)

• Wrote plain language web content for public and private sites.
• Adapted print and other web content for use in online publication.
• Edited web content according to client feedback.
• Worked with project manager and graphic designer to entirely restructure website.
• Created private searchable database of articles relevant to EPION mandate.